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  hey@MICmedia.co.uk

Privacy Policy

Last updated: 01 August 2025

We’re MIC media – a podcast production and training social enterprise helping good eggs use audio for social impact. We care deeply about your privacy, and this policy explains how we collect, use, and protect your personal data when you visit our website or get in touch with us.

Please read this policy carefully – we’ve kept it as jargon-free as possible.

1. Who We Are

MIC media Ltd is a company registered in England and Wales.

We’re the “data controller” – meaning we decide how your personal data is used and protected, in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What This Policy Covers

This policy applies to the data we collect when you:

  • Visit our website
  • Contact us (e.g. via forms, email, or phone)
  • Book onto a training, podcast club, or other event
  • Sign up to our newsletter
  • Work with us as a client or collaborator

It doesn’t cover any third-party websites we link to (like Eventbrite, Spotify, or ConvertKit). They’ll have their own privacy policies.

3. What Data We Collect

We may collect and process the following types of personal data:

a) Data you give us directly:

  • Your name and contact info (e.g. email address, phone number)
  • Organisation or job title (if relevant)
  • Information you share via forms, surveys, emails, bookings or consultancy
  • Payment or billing info (via trusted third-party tools)

b) Data we collect automatically:

  • IP address, browser type, device info
  • Pages visited and how you interact with our site
  • Cookies and analytics (see section 7)

c) Data from third-party platforms:

  • Newsletter sign-up data (via ConvertKit)
  • Event or training bookings (e.g. Calendly, Google Forms)
  • Payments (e.g. Stripe, GoCardless, PayPal)
  • Audio or transcript content (if you work with us on a podcast)

We don’t knowingly collect or store any sensitive personal data unless you’ve given clear permission.

4. How We Use Your Data

We only use your data when we’ve got a valid legal reason to do so. Typical uses include:

  • Replying to your enquiries or questions
  • Delivering services you’ve booked or agreed to
  • Sending project updates, resources, or training materials
  • Processing payments or invoices
  • Sharing newsletters (if you’ve opted in)
  • Analysing how people use our website (to make it better)
  • Managing bookings, podcast projects, or community activity

We’ll never sell your data or use it for spammy marketing. We’re values-led, not shady.

5. Lawful Bases We Use

We rely on different lawful bases depending on the situation:

  • Consent – when you opt into newsletters or share data voluntarily
  • Contract – when we’re delivering a service or working together
  • Legal obligation – when the law says we have to (e.g. HMRC record-keeping)
  • Legitimate interest – for improving our services, tracking website use, or staying in touch with past clients

6. How Long We Keep Your Data

We keep your data only for as long as we need it – either to deliver services or to meet legal or accounting obligations.

Typical retention periods:

  • General enquiries – up to 12 months
  • Clients – up to 7 years after the project ends (for legal/financial compliance)
  • Newsletter subscribers – until you unsubscribe

Some backup copies may persist for a short time after deletion (for security and audit reasons).

7. Cookies and Analytics

Like most websites, we use cookies and tracking tools to:

  • Understand how people use our site
  • Improve navigation and accessibility
  • Measure what’s working and what’s not (e.g. via Google Analytics)
  • Remember your preferences (if applicable)

You can adjust your cookie settings in your browser, or opt out of non-essential cookies through our cookie notice.

 Want more detail? See our Cookie Policy.

8. Who We Share Your Data With

We only share your data with trusted partners and tools that help us deliver our work. These include:

  • ConvertKit – for email newsletters
  • Google Workspace – for email and file storage
  • Calendly – for booking calls or sessions
  • Stripe / GoCardless / SumUp / PayPal – for processing payments
  • A2 Hosting / WordPress – for hosting and maintaining our website
  • Freelancers or collaborators – when needed to help deliver a service (under confidentiality)

All of these providers are GDPR-compliant and only use your data as instructed by us.

If we transfer data outside the UK, we’ll make sure it’s protected (e.g. via Standard Contractual Clauses or equivalent safeguards).

9. How We Keep Your Data Safe

We follow good data security practice, including:

  • SSL encryption on our website
  • Password protection and limited access
  • Regular reviews of security measures
  • Staff training on privacy and confidentiality

Bonus: We’re also Cyber Essentials certified – which means we meet government-backed standards for protecting against common cyber threats.

If you ever suspect your data has been compromised, please email hey@micmedia.co.uk straight away.

10. Your Rights

You have rights under UK GDPR, including:

  • To access your personal data
  • To correct inaccurate or incomplete data
  • To request deletion of your data (in some cases)
  • To object to or restrict processing
  • To request a copy of your data in a structured format
  • To withdraw your consent (where we’re relying on it)

To exercise any of these, just drop us an email at hey@micmedia.co.uk – we’ll usually get back to you within 30 days.

If you’re unhappy with how we handle your data, you can also contact the Information Commissioner’s Office (ICO): https://ico.org.uk

11. Changes to This Policy

We may update this Privacy Policy from time to time – especially if our services or legal obligations change.

We’ll always update the “Effective date” above, and may flag big changes on the site or by email.

12. Contact Us

If you’ve got any questions about this policy or how we handle your data, give us a shout:

hey@micmedia.co.uk

MIC media Ltd, Piccadilly Business Centre, Unit C, Aldow Enterprise Park, Blackett Street, Manchester, M12 6AE

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